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What to look for in a Virtual Assistant Service? (+how to hire)

What to look for in a Virtual Assistant Service?

This is a sponsored post with Wing Assistant. The opinion and information shared is personal to me.

Wondering if you need a virtual assistant?

You’re not alone! A lot of business owners feel overwhelmed when it comes to taking care of all the little tasks that need to get done on a daily basis.

That’s where virtual assistant services come in – we’re here to help you take care of those pesky tasks so you can focus on what’s important, your business.

Not only will a virtual assistant save you time and money, but they can also help you grow your business.

With virtual assistant services like Wing (we will talk about them in a bit), you’ll have access to the best VA talent in the industry – all without having to leave your office or home.

Lets see how to go about hiring a virtual assistant for your business and from where.

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What are virtual assistant services?

Virtual assistant services are a growing field in the world of business and technology.

These services provide businesses with a range of administrative and support functions, including scheduling appointments, handling phone calls and emails, managing social media accounts, and coordinating projects.

By outsourcing these tasks to virtual assistants, companies can concentrate on their core activities and grow their businesses more quickly and efficiently.

Furthermore, because virtual assistants work remotely via the internet, businesses can get top-quality help at a fraction of the cost of hiring regular employees.

With its combination of convenience, expertise, and affordability, virtual assistant services have become an essential tool for many modern companies.

Examples of tasks that you can outsource to virtual assistant services:

There are a wide range of tasks that can be outsourced to virtual assistant services.

Whether you need help with online research, data entry, or document preparation, there is likely a skilled virtual assistant who is ready and able to assist.

Some common examples of tasks that you might outsource include:

  • Data collection and organization – If your business generates a lot of data on a regular basis, virtual assistants can help to keep everything organized and streamlined.

    From organizing files to compiling statistics, these professionals can ensure that all your data is easy to find and use.
  • Social media management – Managing an active social media presence takes time, especially if you want to maintain an active engagement with followers.

    Luckily, virtual assistants are experienced working with social media platforms like Twitter and Facebook, and they can help ensure that all your profiles remain up-to-date and well-managed.
  • Copywriting and editing – Whether you need blog posts, marketing materials, or other types of written content created or edited for your business, a virtual assistant service will be able to handle these projects quickly and efficiently.

    With years of experience working in the written word, VA services have the skill set needed for quality writing support.

    So if you’re looking for someone to help take your business’s written communications to the next level, consider outsourcing to a virtual assistant.
  • Customer service – Many businesses rely on excellent customer service in order to retain loyal customers and attract new ones.

    If you don’t have the time or resources to handle customer service in-house, consider outsourcing this task to a virtual assistant service.

    From handling customer inquiries to managing customer complaints, these professionals can take care of all your customer service needs.
  • Project management – If you’re working on a large project or multiple projects at once, it can be helpful to have someone manage the details and keep everything on track.

    Virtual assistants are experienced in project management, and they can make sure that all your projects are completed on time and within budget.

    So if you’re looking for a partner to help you manage your project workflow, consider turning to a virtual assistant service.

How to Know If You Need Virtual Assistant Services?

If you’re like most small business owners, you wear a lot of hats.

You’re the CEO, the marketing director, the sales team, and the IT department all rolled into one.

And while you may be good at wearing all those hats, there comes a point where you need to delegate some of your tasks in order to focus on growing your business.

That’s where a virtual assistant comes in. A VA can handle all the administrative tasks that are taking up your time, like scheduling appointments, managing your email inbox, and updating your website.

They can also provide support with more specialized tasks, like social media marketing or bookkeeping.

Not sure if you need a VA? Here are three signs that it might be time to hire one:

1. You’re constantly playing catch-up.

If you feel like you’re always behind, it’s time to delegate some of your tasks to someone else. A virtual assistant can help you get organized and stay on top of your to-do list.

2. You’re wasting time on tasks that someone else could do.

We all have our strengths and weaknesses. If you find yourself spending hours every day on tasks that someone else could do more quickly and efficiently, it might be time to hire a virtual assistant.

3. You’re struggling to keep up with changing technologies or trends in your industry.

You can also ask yourself the following questions:

  • Do you find yourself repeatedly doing the same tasks, with no time to focus on higher-level projects? A virtual assistant can handle menial tasks, freeing up your time to focus on more important things.
  • Do you have trouble keeping track of deadlines? A virtual assistant can help you stay organized and on top of deadlines.
  • Do you travel frequently for work? A virtual assistant can keep your calendar and schedule straight, so you don’t have to worry about double-booking or missing important appointments.
  • Do you need help with social media or website upkeep? A virtual assistant can help you stay active on social media and keep your website updated.

If you answered yes to any of these questions, then a virtual assistant might be a good fit for you.

Virtual assistants can provide a wide range of services, and they can be customized to meet your specific needs.

If you’re ready to take your business to the next level, then consider hiring a virtual assistant.

How To Hire Your Virtual Assistant?

The first step in hiring a virtual assistant is to determine exactly what tasks you need help with.

This can include everything from simple bookkeeping and data entry to web development and social media management.

Once you have a clear idea of the type of work that you need done, it’s time to write a detailed job description that outlines the exact requirements for each position.

Next, you’ll need to budget for your virtual assistant. Depending on the type of work that you require, it’s important to consider how many hours per week your VA will need in order to get the job done successfully.

This will help you determine what rate you should be paying, as well as whether or not you need a part-time or full-time assistant.

Finally, it’s essential to prepare a trial period where your VA can perform some test tasks and prove their abilities before they officially start working for you.

This will give both parties an opportunity to assess whether or not they are a good fit, and it will help ensure that everyone has realistic expectations about what the virtual assistant role entails.

With these tips in mind, finding and hiring an excellent VA can be an easy and seamless process!

How to Find and Hire a Virtual Assistant (freelancer, going via companies like you, fiverr/upwork, referral etc)

When it comes to finding and hiring a virtual assistant, there are a number of different options available.

Freelancing platforms:

One option is to go directly through freelancing platforms like Fiverr or Upwork, which allow you to post job listings and browse the many different freelancers who are available.

Virtual Assistant service companies

Another option is to work directly with a staffing agency or company that provides virtual assistants.

This can be a good choice if you need help with higher-level tasks that require specialized knowledge, such as website design or marketing strategy. 

Referral

A final option is to ask for referrals from people you know who already work with virtual assistants. This can be a great way to find a reliable and trustworthy helper who already has experience working in your industry.

Find your VA on Social media (Instagram, Facebook Groups and Linkedin)

When looking for a virtual assistant, one of the best places to start is on social media.

On Instagram, you can connect with countless potential candidates by searching for relevant hashtags, such as “#virtualassistant” or “#VAservices”.

Facebook groups are also a great resource for finding and vetting potential VAs. Try searching for groups that are specific to your industry, such as “#travelagents” or “#photographers”, and then post a call-out for recommendations.

Finally, LinkedIn can be a helpful tool for connecting with potential virtual assistants. Start by doing a search for “virtual assistant” in the LinkedIn job directory, and then narrow down your search by location, skills, or industry.

No matter which route you decide to take, the most important thing is to clearly communicate your needs and expectations to your chosen virtual assistant.

With a little bit of effort, you’re sure to find the perfect person to help take your business to the next level!

Features to look for in virtual assistant services

When you’re hiring a virtual assistant from a virtual assistant service agency, ensure you check that there is

No hidden fees:  Many virtual assistant services charge hidden fees or require you to sign long-term contracts, so it’s important to read all of the fine print before signing up.

Quality customer support: In a fast-paced business environment, having access to quality customer support can be crucial for resolving issues and getting the help you need quickly. 

Competitive pricing:  Be sure to compare pricing between different virtual assistant service providers to ensure you’re getting the best value for your money.

Trial period:  Most reputable virtual assistant services will offer a trial period so that you can test out the service and see if it’s a good fit for your needs before committing to a long-term contract.

Industry-specific knowledge: If you’re looking for a more specialized type of virtual assistant, such as a website designer or marketing strategist, make sure that the virtual assistant service has expertise in your industry.

Once you select your virtual assistant agency, you will need to select your virtual assistant. You should look for these features:

Experience in your niche:   It’s important to find a virtual assistant who has experience working in your specific industry or niche. They will be familiar with the jargon and acronyms used, which can save you a lot of time and frustration.

Proactive problem solving: A good virtual assistant will take initiative to solve problems as they arise, rather than waiting for you to give them specific instructions.

Flexible schedule:  Many virtual assistants are based in different time zones, so it’s important to find one whose schedule is flexible enough to accommodate your needs.

Excellent communication skills:  Since you will be communicating with your virtual assistant primarily via email or chat, it’s important to find someone with excellent written and verbal communication skills.

Accept feedback:  Virtual assistants should be open to constructive feedback and willing to make changes based on your needs.

Timely delivery:   A good virtual assistant will always deliver work on time, or let you know in advance if there are any delays.

Best virtual assistant service to hire from – Wing app (intro)

Wing Assistant is a fully managed virtual assistant service to serve your business needs. 

It allows you to hire a virtual assistant at a minimum cost of $499 a month for any services including but not limited to social media tasks, customer service, telemarketing, data entry, and much more.

Wing mostly works with small and medium sized businesses and is a great way for startups to save money and have their work done at a high quality.

So, let’s talk about Wing in detail.

How does Wing Assistant work?

Schedule an Intro Call: 

Schedule a 15-minute exploratory call to share your goals and business needs. They will show you how their free software works, and answer any questions you have about Wing Assistant.

Meet Your Success Manager:

Meet your Customer Success Manager (CSM) and start delegating your first tasks. Your CSM will not only help you get the ball rolling, they will also support you whenever you contact them!

Set Up Your Account:

You are welcome to use Wing Assistant’s free software that comes with communication features to stay in touch with your assistant, a secure password sharing tool, as well as potentially access for several users, a workflow management tool, and more.

Work With Your Assistant

You are ready to leverage your new team member and finally delegate the stuff that’s been holding you back and/or take on more projects that you can now comfortably handle with the help of your new Wing Assistant

Start here and find a virtual assistant that suit your needs.

How much can you expect to pay?

You can get

  • A full-time VA who works 8 hour per day, 5 days a week 4 hours part time VA
  • A part-time VA who works 4 hours per day, 5 days a week

You can check out their pricing here.

For your reference, the prices start at $499 a month for 4 hours of VA.

Unfortunately, they do not offer a free trial.

Benefits of working with Wing Assistant

Communication tools: Their communication tools make it easy to stay in touch with your assistant and track tasks.

Industry-specific expertise:  Wing App has a team of highly skilled and experienced virtual assistants who can help you with a wide range of tasks, from customer service to social media marketing.

Flexible scheduling: Wing App’s virtual assistants are available 24/7, so you can always get the help you need, when you need it.

Affordable pricing:  Wing App offers competitive pricing for their services, so you can get the help you need without breaking the bank.

Wing Management App for clients: Get access to the Wing VA Management software, which is designed specifically for tracking and communicating with your VA.

Use workflows: Workflows allow you to build extremely intricate operations by simply dragging and dropping. Set up any number of tasks to be run on a regular basis, or have your Assistant execute them as needed.

Start here and find a virtual assistant that suit your needs.

Reviews of Wing

I was surprised to see almost all the reviews of Wing to be positive:

virtual assistant service called Wing Assistant review
virtual assistant service called Wing Assistant review
virtual assistant service called Wing Assistant review
virtual assistant service called Wing Assistant review

Pros of using Wing Assistant:

1.  The team at Wing Assistant offers a wide range of industry-specific expertise, so you can find the perfect assistant to help with all your business needs.

2.  Their virtual assistants are available 24/7, which makes it easy to get the support and assistance you need whenever you need it.

3.  Wing Assistant offers competitive pricing for their services, so you can get the help you need without breaking the bank.

4.  With the Wing VA Management software, you can easily keep track of all your tasks and communicate with your virtual assistant with ease.

5.  Workflows allow you to automate complex business processes by simply dragging and dropping. This makes it easy to get all your tasks done on time and without any hassle.

Cons of using WingAssistant:

There is no free trial or version available, so you’ll need to sign up and pay for their services in order to use them.

Overall, if you’re looking for affordable, high-quality virtual assistant services, WingAssistant is a great option to consider.

With flexible scheduling and an experienced team of assistants available around the clock, they can help take your business to the next level.

Start here and find a virtual assistant that suit your needs.

Conclusion

If you’re in need of a reliable and affordable virtual assistant team, Wing Assistant is definitely worth checking out.

With industry-specific expertise and 24/7 support, they can help you with all your business needs. While there is no free trial available, their services are competitively priced and can help you save time and money in the long run.

What to look for in a Virtual Assistant Service?